According to Mayor Greg Fischer, households seeking assistance should call their nearest Neighborhood Place location. Those locations are closed to walk-ins but will have drop-boxes available to leave verification documents required for getting assistance.

To be eligible for support, individuals/households must be Jefferson County residents with an income at or below 100 percent of Area Median Income (AMI), which is determined by the U.S. Department of Housing and Urban Development. The AMI for the Louisville region is $76,400 for a four-person family (100 percent AMI).

Applicants will be asked to offer proof of identity and supporting documents that demonstrate a loss of earned income due to the COVID-19 pandemic due to medical reasons, business closure, or school closure.

To find a Neighborhood Place in their area, residents may call Metro311 or (502) 574-5000, or visit www.louisvilleky.gov/neighborhoodplace.