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Neighborhood Place available to help

Neighborhood Places offer assistance throughout the year, and are managing the One Louisville COVID-19 Response Fund.

Call  (502) 574-5050 or go to https://louisvilleky.gov/government/neighborhood-place for more information

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LG&E suspending disconnects until May 1

Louisville Gas and Electric Company, Kentucky Utilities Company and Old Dominion Power announced on March 16 measures to assist residential customers who may be facing financial difficulties in the near-term due to impacts from COVID-19. The utilities, until May 1, will suspend disconnects for residential customers who may have difficulty paying their bill and waive new late fees incurred during this time. Visit http://www.lge-ku.com/ for more information

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Louisville Water Suspends Turn-Offs Amid COVID-19 Outbreak

This is a temporary measure and customers are still responsible for paying their water bill. Louisville Water will continue to work with customers who can’t pay by the due date. For more information go to https://louisvillewater.com/newsroom/louisville-water-suspends-turn-offs-amid-covid-19-outbreak

MSD is also waiving late fees. Both companies stress that it is important to contact Louisville Water at 502.583.6610 or MSD at 502.540.6000 if you are having trouble paying your bill.

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Black Lives Matter Louisville has experience in mutual aid

The coronavirus pandemic has highlighted many of the gaps in our social service safety net, and left many people vulnerable to food insecurity and other needs. For many of us, the idea that members of our community face food insecurity is a new reality, and people are stepping up and trying to figure out how to help.

Even before COVID-19, many parts our community were already “food deserts” and there are organizations that have been facing this issue for years. For example, Black Lives Matter Louisville has been bringing  supplies to people in need since 2016. The group pulled on that experience to quickly put out a comprehensive Mutual Aid guide to help people find resources during the crisis.

According to one of the organizers, BLM has an immediate need for volunteers and donors, and they are prepared to train helpers on how to stay safe. One of the best ways an individual can help out right now is to join an established group that has experience helping vulnerable people. Sign up here or Donate Here.